Last updated: 3/3/19
We use your Personal Information and non-personal information for providing and improving the Site, fulfilling your membership, serving advertising, and to communicate with you. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use:
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, company name, mailing address, and phone number (“Personal Information”).
Log Data: Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). You should not assume that your visit to our Site is anonymous. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Google Analytics: We use Google Analytics to collect, monitor and analyze website traffic and behavior. Google Analytics uses “cookies”, which are small text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Wistia: We use Wistia (https://wistia.com) to power our videos. Wistia tracks how you interact with the videos on this Site: how much of a video you watch and at what points in a video you pause or rewind, etc. In some videos, we pause the video and request that you provide your email address or name. You are under no obligation to provide this information, but we reserve the right to limit certain videos to identified users. Wistia aggregates the data collected through the videos here, including names and email addresses, and provides it to us. Wistia does not sell or provide the data it collects to third parties.
Stripe (Payment Processing): We use Stripe to process payments for paid memberships that allow you to access additional content.
If you sign up for a paid membership, the following data will be sent to Stripe, and saved by them:
- Your name and email address;
- Details of your payment method (credit card number, expiry date, CVC); and
- Your IP address, and the time and date of your transaction.
If you wish to avoid sending your data to Stripe, you can do so by not signing up for a paid membership. You may find further information about Stripe’s data processing and data protection here: https://stripe.com/us/privacy
Communications: If you communicate with us regarding our Site or our services, we will collect any information you provide to us in any such communication. Additionally, we may use Personal Information you provide or any other information you provide or that we collect from you to contact you with newsletters, marketing communications, and other information that may be of interest to you.
MailChimp: We use MailChimp to communicate with you through email. You can see how MailChimp uses your Personal Information here: https://mailchimp.com/legal/privacy/. You may opt out of receiving any or all of these communications by clicking the unsubscribe link at the bottom of any of our emails.
Cookies: Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Many browsers include their own management tools for removing local storage objects and to manage “flash cookies.”
Children’s Online Privacy Protection Act: Our Site and its products and services, are not directed or intended for children under the age of 13. As such, we do not knowingly collect Personal Information from children under age 13. If you are under the age of 13, please do not provide Personal Information of any kind whatsoever. Any person who provides their Personal Information though our Site represents that they are 13 years of age or older.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
For EU Users:
Legal Basis for Processing: If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal basis for doing so under applicable EU laws. This means we collect and use your information only where:
- We need it to fulfill membership products and services, including to operate the Site, provide customer support, personalized features and to protect the safety and security of the services;
- It satisfies a legitimate interest (which is not overridden by your data protection interests);
- You give us consent to do so for a specific purpose; or
- We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.
Information collected or maintained by us may be stored and processed in the United States or any other country in which we or our contractors or affiliates do business or maintains servers.
Sharing With Third Parties:
We share information with third parties that help us operate, provide, improve, integrate, customize, support and market the Site.
Service Providers: We work with third-party service providers to provide website development, hosting, maintenance, backup, storage, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.
Government Requests: Notwithstanding anything to the contrary in the policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, or legal request or to protect the safety, property, or rights of ours or others. However, nothing in this policy is intended to limit any legal defenses or objections that you may have to a third-party or government request to disclose your information.
How Long We Keep Information:
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information.
Membership Information: We retain your membership information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate your subscription. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our services.
Email Information: If you have elected to receive emails from us, we retain information about your email preferences for a reasonable period of time from the date you last expressed interest, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
How To Access And Control Your Information:
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them, and any limitations.
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), or to request the deletion or restriction of your information. For these requests, please email email@example.com and we will comply within 30 days.
Notice To Persons Accessing This Site Outside The United States:
If you are accessing our Site from a location outside of the United States, all information you provide on our Site will be transferred out of your resident country into the United States. Do not provide information to us if you do not want it to leave your country. By providing Personal Information or any other information to us, you are explicitly consenting to the transfer of your information to the United States and will be bound by United States law and our Site’s policies.